4.3Medium

CVE-2025-10054ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal

elextensions ELEX WordPress HelpDesk & Customer Ticketing System Published: 2025-11-21 15:28 (11 months ago)

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

Weakness (CWE): CWE-862

Data: CVE.org, NVD, CISA KEV, FIRST EPSS, Ubuntu. Published as the sources state it, in English.

Affected products and versions

Vendor	Product	Versions
elextensions	ELEX WordPress HelpDesk & Customer Ticketing System	≤ 3.3.1
elula	wsdesk	< 3.3.2

References and patches

CPE matches (NVD) (1)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* < 3.3.2

CVSS score

4.3Medium

Source: Wordfence · CVSS 3.1

Attack vector: Network
Attack complexity: Low
Privileges required: Low
User interaction: None
Scope: Unchanged
Confidentiality: None
Integrity: Low
Availability: None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

All scores (3)

cna	CVSS 3.1	4.3Medium
security@wordfence.com	CVSS 3.1	4.3Medium
nvd	CVSS 3.1	4.3Medium

EPSS (chance of exploitation in 30 days)

0.30%

higher than 23% of all CVEs

CISA assessment (SSVC)

Exploitation: none
Automatable: yes
Technical impact: partial

Timeline

ID reserved2025-09-05
Published2025-11-21 15:28
Reached IP-DB2026-10-24 23:58
Last updated2026-10-08 13:10

Assigned by (CNA): Wordfence
NVD status: Modified

View at source: CVE.org · NVD

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