CVE-2024-28986SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
Known exploited — SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
CISA confirmed this vulnerability is used in real attacks on 15.08.2024. Remediation deadline for US federal agencies: 05.09.2024.
Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986; https://nvd.nist.gov/vuln/detail/CVE-2024-28986
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Data: CVE.org, NVD, CISA KEV, FIRST EPSS, Ubuntu. Published as the sources state it, in English.
Affected products and versions
| Vendor | Product | Versions | |
|---|---|---|---|
| SolarWinds | Web Help Desk | previous versions – ≤ 12.8.3 | |
| solarwinds | webhelpdesk | ≤ 12.8.3 |
References and patches
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 Vendor Advisory
- https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 Broken LinkVendor Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986 US Government Resource
CPE matches (NVD) (2)
cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*≤ 12.8.2cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*